Lady Express Summer Schedule

She’s running every day, all summer long! Stay tuned for even more exciting schedules to come…

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [66.37 KB]

Running Everyday Starting May 22nd

Coming Friday, May 22nd, we will be running a boat everyday for the summer!

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [235.47 KB]

MAY SCHEDULE

Here is our updated May Schedule. Please to not hesitate to contact us if you have any questions. Stay safe and healthy!

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [93.76 KB]

Lady Cat Schedule Extended through May 4th

Lake Chelan Boat Company is continuing to adjust to provide the best and safest public transportation, on Lake Chelan, during this challenging time. Decisions are being made based on essential travel, supply needs, and the safety of passengers and crew.
We want to let you know that we are going to continue the current run days of Monday, Wednesday and Friday on the Lady Cat through May 4, 2020.
We will continue to monitor the situation and follow guidance from health and government authorities to determine what further actions may need to be taken.
Please do not hesitate to contact us with any questions or concerns during this time.
We apologize for any inconvenience this may cause. We will continue to serve those who count on the service for their maintenance and existence, in the remote locations of Lake Chelan, to the best of our acceptable abilities. Thank you again for all your understanding, as things can change on a daily basis.
As always, stay safe and healthy!

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [64.15 KB]

Gift Certificates Available!

During this time, we have strongly encouraged folks to not travel with us for the safety and heath of everyone. Because of this, we know some fun trips have to be postponed.
If you or someone you know wants to take a trip up Lake Chelan and have a fun adventure in Stehekin for a couple hours or a couple days, you can purchase one of our gift certificates now so you can go play later!
We know we are excited to be out and about again and a gift certificate is a great way to keep the excitement going for planning some future fun!

Call 509.682.4584 or email info@ladyofthelake.com to purchase your Lady of the Lake Gift Certificate.

We can’t wait to see you all again. Thank you all for your continued support!

Temporary Lady Cat Schedule Extended

Lake Chelan Boat Company is continuing to adjust to provide the best and safest public transportation, on Lake Chelan, during this challenging time.  Decisions are being made based on essential travel, supply needs, and the safety of passengers and crew.

This notice is to inform you that Lake Chelan Boat Company has submitted a request to the Washington Utilities & Transportation Commission, to continue the current run days of Monday, Wednesday and Friday through April 17, 2020.  The Fields Point departure time has been moved to 10 minutes later, otherwise the schedule is the same.

Depart:                                                             Depart:

Chelan                 11:00 am                             Stehekin           1:30 pm (promptly)
Fields Point          11:30 am                             Lucerne          1:40 pm
Lucerne                12:20 pm                           Fields Point       2:45 pm
Stehekin Arrival   12:30 pm                             Chelan            3:00 pm

We will continue to monitor the situation and follow guidance from health and government authorities to determine what further actions may need to be taken.

If you have questions or concerns for us, please email info@ladyofthelake.com or phone 509-682-4584.   If you have questions or concerns that you would like to address with the UTC, phone 888-333-9882, or email comments@utc.wa.gov.

We apologize for any inconvenience this may cause.  We will continue to serve those who count on the service for their maintenance and existence, in the remote locations of Lake Chelan, to the best of our acceptable abilities.  Thank you again for all your understanding, as things can change on a daily basis.

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [61.47 KB]

Policy Change Customer Guide

Our new and improved policy updates! 1/24/2020

Pets are allowed on Express in the summer!

– You must provide your own crate

– The cost is $25 (one-way)

– Reservations are a MUST. Space will be limited

– Pets must be in a crate at all times, and someone must be with them. They have to stay on the lower outer deck and you will have an assigned spot.

Happy to announce we now have a Senior Citizen Rate

– A 5% discount to passenger fares, for adults 65 and over

Frequent Travel Program

– For each individual traveler, who purchases 3 of the same ticket type within one year, will earn a 4th ticket of that type for free!

– Ticket must be purchased and used by the same traveler

– It is an improvement from the commuter rate where you had to purchase 4 and get the 5th free, so you pay less in the long run!

– This program will replace our older commuter program. All commuter tickets purchased prior to 1/24/2020 will be honored for a year.

Freight Update

– Passengers are now allowed 2 parcels, total weight not to exceed 100lbs (you get an extra 25 pounds) per adult/senior

– 1 parcel (50lbs) per child

– No one item can weigh over 75 pounds. Extra parcels are charged at $5.00, or $.10 per pound, whichever is greater

– Charge is per parcel. Not based on total weight of a multiple items, so make sure you are packaging items accordingly. This is to reduce the number of pieces we have to handle on a daily basis!

Grocery Pickup still offered?

Yes! We are still offering the same service

– We pickup groceries at Chelan Market and Safeway. The fee is still $5.00 pickup fee, plus the freight charge which is a minimum $7.75, or .10 per pound. These are still shipments based on total weight of multiple items, not charged per parcel

– The primary reason it was removed from the tariff is to give us more flexibility in adding pick up locations and providing more services in the future.

Loop Tickets

– Lucerne to Stehekin LOOP ticket is now available

o What is it? Passengers (with a Lucerne Round trip ticket) can get on at Lucerne and go up to Stehekin for just $5.25 per adult, much better than the previous charge of $12.75!

o This is to encourage all passengers that travel to and from Lucerne to extend their trip, and make it all the way up Lake Chelan

o Even if only for a short time, don’t miss out on a chance to extend the experience. Visit Stehekin!

Short Hop Tickets

– Short hop tickets are $10.00 per adult

o These apply to any travel between any points not beginning or ending at Chelan or Fields Pt. So once you are uplake you can easily hop on and off at other points along the lake for a minimal fee

o Short hop tickets would include “hopping” over to places such as Moore Point, or Prince Creek

o When would I use the short hop? Maybe you want to take the boat to Moore Point and spend the afternoon hiking back. It allows you to explore the upper Lake Chelan Valley at your own pace.

Important Ticket Update

– Tickets are now only good for the travel date, no longer good for one year

– We know, this one is the big scary one. We will honor all tickets purchased prior to 1/24 for one year, based on space available basis, as that was the policy in place at the time of purchase

– As we move forward, we will be flexible and honor tickets on a different travel date until we have a new system in place that allows for changing dates

Please don’t hesitate to call or email if you have any further questions.
Thank you! 509-682-4584

Shannon or Krissa groups@ladyofthelake.com or krissa@discoverlakechelan.com

Winterfest Fireworks Cruise