Lady of the Lake
  • Home
  • What’s New!
  • Schedule/Tickets
    • Cruise Chelan
    • Same Day Round Trips
    • Overnight & One Way Tickets
    • Special Stehekin Activity Packages
  • The Fleet
  • Info
    • News
    • FAQs
    • Freight and Packing Guidelines
    • Stehekin & Holden Info
      • Holden Village
      • Stehekin
    • Chelan Info
    • Maps
  • Gallery
    • Webcams
  • Charters & Events
  • Contact
    • Locate Us
    • Employment Opportunities
  • Getting Around
  • Menu Menu

Freight and Packing Guidelines

All items must be labeled with name, contact information and destination.

Pets

  • Pets must remain in a pet cage and the owner must stay with the pet, which will remain in the designated pet area, on the outer deck, at all times while underway.
  • Please reserve space for pet transport, there is a maximum number of pets allowed to be transported each day, due to space restrictions.
  • Pets weighing 100 lbs. or less are allowed on the boats.
    The following are the pet related rates:
  • Lady of the Lake Summer and Lady Express Winter: $10.00 one-way in the owner’s cage / $15.50 one-way in a Boat Company cage.
  • Lady Express Summer: $25.00 one-way in the owner’s cage
  • The charge is per pet, not per cage.  If 2 pets are transported together in one Boat Company cage, the charge is $25.50 each way ($15.50 + $10.00).  Pets may only be combined into one cage if the size of the cage will comfortably accommodate both of them.  Lake Chelan Boat Company does not guarantee the availability of cages large enough to accommodate two pets.
    For the pet and service animal policy click here

Passenger Freight Allowances

  • Each adult ticket includes 2 bags or boxes (weighing no more than 100 lbs combined)
  • Each child ticket includes 1 bag or box (weighing no more than 50 lbs)
  • No single parcel is to exceed 75 lbs.
  • Carrier reserves the right to refuse any baggage incapable or being handled either due to a lack of available space or the size, weight or condition of the baggage.
  • Freight exceeding the weight allowed with ticket purchase will be charged at a minimum of $5.00 per parcel or $.10 per lb. whichever is greater.
  • Each passenger is allowed one carry-on item and it must be stowed below your seat.  All other belongings must be stowed as freight.

Unaccompanied Freight Shipments 

  • Unaccompanied freight from non-passengers will be charged at a minimum of $15.00 or $.25 per lb. whichever is greater
  •  Unaccompanied freight from commercial shippers will be charged at a minimum of $7.75 or $.10 per lb. whichever is greater

Packaging  

  • Baggage must be in suitable (sturdy) containers or packages that are able to be safely stacked and stowed, without causing damage to that package or to the belongings of others.
  • No plastic or paper bags
  • No shoes/boots or poles tied onto bag/packs
  • No hooks on fishing poles

Backpacks

  • Must have ice-ax and cramp-ons removed and set aside for individual loading
  • Remove dangling items such as shoes, boots, clothing, Nalgene bottles, hiking poles, etc.

Strollers

  • All strollers must be empty, collapsed and stowed underway. 
  • Umbrella strollers are allowed as normal freight.

Bikes 

  • Normal size bicycles  – $20.00 one-way
  • Electric bikes – $35.00 one-way
  • If you do not wish to take your bike, there are bike rentals in Stehekin that we provide during the spring/summer/fall months
  • Unassembled, crated bicycles will be charged according to weight at normal freight rates
  • Please reserve space for bike transport, there is a maximum number of bikes allowed to be transported each day, due to space restrictions.

Fishing Poles-FREE

  • Please remove hooks before boarding the boat

Canoes/Boats/Paddle boards/Kayaks 

  • Canoes, Boats and Paddle boards, etc are NOT allowed or transported on the vessels
  • Kayaks are allowed by reservation only, due to space restrictions we only transport 3 at a time, not available during Holiday periods or on the Lady Express.
  • Small Kayak (up to 12 ft): $25.00 one-way
  • Large Kayak (over 12 ft): $35.00 one-way
    • Express: Cannot Exceed 15ft in length
    • Lady of the Lake: Cannot Exceed 18ft in length
  • The compartments in the kayak must be empty.
  • Kayaks are transported to and from regular stops only, not flag stops.
  • Kayaks must be able to be stacked. If they are fragile and cannot be stacked we are not able to take them.

Firearms-FREE

  • Must be unloaded with the bolt open
  • Must be presented to the Captains separate from other luggage
  • Will be transported in the pilot house with the Captains – NO EXCEPTIONS

Flammable Fuels 

  • Allowed in small quantities necessary for cooking.
  • Must be presented to the Captains separate from other luggage for proper storage per state safety regulations
  • No Gasoline

Gas Powered Items 

  • No motorized vehicles – including scooters and mopeds
  • Chainsaws must be empty of fuel with the blade padded and wrapped

lakechelanboatco

Passenger Ferry and Charter service on Lake Chelan Washington. Where no roads can take you, we will!

Pictures taken this morning from Stehekin! The smo Pictures taken this morning from Stehekin! The smoke has cleared up with blue sky’s all around. Come step into nature and catch these views. #visitstehekin #lakechelanwa #ladyofthelake
Dear Guests and Community Members, We are pleased Dear Guests and Community Members,
We are pleased to share that Stehekin remains open, welcoming visitors, and is currently not being impacted by the Little Giant Fire. Businesses, lodging, recreation opportunities, and visitor services in Stehekin continue to operate normally, and we look forward to helping guests enjoy everything the upper lake has to offer.
At this time, all Lake Chelan Boat Company and Stehekin Ferry schedules are operating as planned, with no changes to service.
The current Level 3 evacuation boundary is located just above Fields Point Landing on Lake Chelan. Fields Point Landing remains accessible, and we will continue scheduled passenger pickups and drop-offs there for the foreseeable future. 
For passengers departing from Chelan, we have plenty of parking space available at our Chelan dock facility.  Parking is $12 per night, and you can buy a parking pass for $75 for 6 months.  Evacuation levels do not affect access to our Chelan operations, and guests can continue to arrive, park, and travel as usual.
We are closely monitoring conditions and will continue to provide updates as needed. We appreciate your continued support and look forward to welcoming visitors to Stehekin and Lake Chelan.
Please also remember that during times like these, it is especially important to continue supporting both our up lake and down-lake communities. Local businesses, employees, and residents rely on your continued patronage and support. We sincerely thank you in advance for helping sustain the communities that make Lake Chelan and Stehekin such a special place to visit.
Sincerely,
Discover Lake Chelan
Lake Chelan Boat Company & Stehekin Ferry Team
Office Hours M-Saturday 730AM – 4PM  Sunday  730AM-1230PM
The only thing better than the view is the fresh m The only thing better than the view is the fresh mountain air. Stehekin is picture-perfect today! Pictures taken 8/3/26 #visitstehekin #lakechelanwa
Happy Birthday to Brun Garfoot: Owner, head decora Happy Birthday to Brun Garfoot: Owner, head decorator, plumber, tour guide, and master of spreadsheets. Thanks for all the time and energy you put into the Boat Co. Come say hi to Brun and take a day trip, hop on a dinner cruise or the new cruise Chelan. Happy Birthday! #visitstehekin #lakechelanwa #ladyofthelake
Life is definitely sweeter on the lake! Come enjoy Life is definitely sweeter on the lake! Come enjoy Dinner and Dessert with us during the dinner cruise this Thursday. Tickets available at charterlakechelan.com or by calling 509-682-4584 $69 per person https://fareharbor.com/embeds/book/ladyofthelake/items/480539/availability/2034640536/book/?flow=755976&fallback=simple&back=https://charterlakechelan.com/scheduled-events/ #dinnercruise #visitlakechelan #lakechelan
Recently we helped celebrate Miss Laura Jean’s 90t Recently we helped celebrate Miss Laura Jean’s 90th birthday. The evening was filled with laughter, tears and a whole lot of fun! Book the Lady of the Lake for your next event. Charterlakechelan.com or call us at 509-682-4584 #lakechelan #visitlakechelan #ladyofthelake
Don’t miss out on this view this summer! Take a da Don’t miss out on this view this summer! Take a day trip with us. Book your tickets today at ladyofthelake.com or call us at 609-682-4584 #lakechelan #stehekin #visitlakechelan
New Cruise Alert! Come join us aboard the historic New Cruise Alert! Come join us aboard the historical Lady of the Lake for a narrated cruise around Lake Chelan. Tickets available at ladyofthelake.com or by calling 509-682-4584 cruises Monday, Wednesday and  Fridays. 10:30am-1pm
The temperature is rising… don’t get stuck in your The temperature is rising… don’t get stuck in your kitchen cooking. Leave dinner to us. Enjoy dinner with a view. Join us for a beautiful evening aboard the Lady of the Lake! Dinner, views, memories made. Book today at charterlakechelan.com or call 509-682-4584
#dinnerwithaview #lakechelan #ladyofthelake
Don’t miss out on this view this summer! Come take Don’t miss out on this view this summer! Come take a day trip with us up to Stehekin! Visit ladyofthelake.com or call 509-682-4584
#lakechelan #stehekin #ladyofthelake
Join us for our first Dinner Cruise of the summer Join us for our first Dinner Cruise of the summer starting Thursday July 9th 6:30-8:30 aboard the Lady of the Lake! Ticket available at charterlakechelan.com or by calling 509-682-4584 Tickets are limited. Enjoy dinner and a view. #dinnercruise #lakechelan #visitlakechelan
You asked... and we listened! We’ve had so many p You asked... and we listened! 
We’ve had so many people asking to see our menu, so here it is!
Whether you’re stopping by for breakfast, or just need coffee before heading out on the lake, we’ve got something for everyone.
What you’ll find:
 Cake on the Lake – mini pancake breakfast. Add Bacon for an even better treat.
Engine Room Breakfast Bowl- hash bowl
Fresh coffee & refreshing drinks!
Come grab a bite before your lake adventure. We can’t wait to serve you!
Lake Chelan Boat Co. 
Open Tomorrow 7/3 @7:15

#LakeChelan #lakechelanboatco #breakfast
Plot twist... That food truck you’ve been driving Plot twist... 
That food truck you’ve been driving past for the last month?
It wasn’t just decoration. 
We’re excited to announce our Soft Opening TOMORROW!
We’ll be testing the waters (pun intended), serving up great food, and working out the kinks before our official grand opening.
Stop by, say hello, try our breakfast and let us know what you think!
In front of Lake Chelan Boat Co.
7:15 AM
We’ve waited long enough... now it’s time to eat! #ladyofthelake #lakechelanwa #breakfastonthelake
Have the best seats in the house for the Drone Sho Have the best seats in the house for the Drone Show in Chelan on July 5th tickets available at charterlakechelan.com or call us at 509-682-4584https://fareharbor.com/embeds/book/ladyofthelake/items/737728/calendar/2026/07/?flow=755976&fallback=simple&full-items=yes&back=https://charterlakechelan.com/scheduled-events/
Come celebrate the 4th of July with us! We have a Come celebrate the 4th of July with us! We have a few tickets left for our fireworks cruise as well as the longer dinner cruise with fireworks cruise. On the 5th we have a cruise to watch the drone show. Don’t risk hitting drift wood this year and join us. Tickets available at charterlakechelan.com or 509-682-4584 #visitlakechelan #lakechelan #4thjuly
Come tour Stehekin, hop on a tour, hit the bakery Come tour Stehekin, hop on a tour, hit the bakery and grab some fun merch at the gift shop. Day trips are still available. We have multiple options for layover lengths. A trip to Lake Chelan would not be complete without seeing the whole lake.
Book online today at ladyofthelake.com or call 509-682-4584
ATTENTION Lake Chelan boaters: Stehekin has boat g ATTENTION Lake Chelan boaters:
Stehekin has boat gas again! The store at the landing is open daily from 10am to 2pm as of today, so gas is available for purchase during those hours. Come on up and enjoy Stehekin! #stehekin #visitlakechelan #ladyofthelake
The Lady is dressed in her 4th of July finest! Don The Lady is dressed in her 4th of July finest! Don’t miss out on the fireworks or drone show this year. Grab a seat for a special dinner cruise to celebrate the 4th or ticket are available on the express for just the fireworks show. Tickets are limited on both, get them before it’s too late! charterlakechelan.com or by calling 509-682-4584#visitlakechelan #ladyofthelake #lakechelan
Picture taken today of the Goats today by one of o Picture taken today of the Goats today by one of our crew members. Join us on a day trip up to Stehekin! Book your trip today at ladyofthelake.com or call us at 509-682-4584
#stehekin #lakechelan #ladyofthelake
A beautiful view of this evenings sunset at the Bo A beautiful view of this evenings sunset at the Boat Co. come enjoy a sunset with us this summer! #ladyofthelake #chelan #lakechelanwa
Follow on Instagram

CONTACT INFO

Office Hours:
Monday | 7:30am – 4:00pm
Tuesday |7:30am – 4:00pm
Wednesday | 7:30am – 4:00pm
Thursday | 7:30am – 4:00pm
Friday | 7:30am – 4:00pm
Saturday | 7:30am – 4:00pm
Sunday |7:30am – 12:30pm

Toll Free: 888-682-4584
Local: 509-682-4584
E-mail: info@discoverlakechelan.com

1418 W Woodin Ave, Chelan, WA, 98816

Follow us on Facebook

Powered By SunGraphic.com
  • Link to Facebook
  • Link to Instagram
Scroll to top Scroll to top Scroll to top
Book Now