PETS & SERVICE ANIMALS

Pets 

  • Pets must remain in a pet cage and the owner must stay with the pet, which will remain in the designated pet area, on the outer deck, at all times while underway.
  • Pets weighing 100 lbs. or less are allowed on the “Lady Express” in the winter and the “Lady of the Lake II” during the summer.  Pets are NOT transported on the Lady Express from May 1 – October 15.  The following are the rates:
  • Please reserve space for pet transport, there is a maximum number of pets allowed to be transported each day, due to space restrictions.
  • $7.25 one-way in the owner’s cage / $13.50 one-way in a Boat Company cage.
  • $14.50 round-trip in the owner’s cage / $27.00 round-trip in a Boat Company cage.
  • The charge is per pet, not per cage.  If 2 pets are transported together in one Boat Company cage, the charge is $20.75 each way ($13.50 + $7.25).  Pets may only be combined into one cage if the size of the cage will comfortably accommodate both of them.  Lake Chelan Boat Company does not guarantee the availability of cages large enough to accommodate two pets.


Service Dog Information 

The Lady of the Lake welcomes ADA defined service dogs.

SERVICE ANIMAL means a DOG that is individually TRAINED to do work or perform tasks for an individual with a disability.  The task(s) performed by the dog must be directly related to the person’s disability.

  • It is a misdemeanor to fake a service dog.
  • No other species are allowed Public Access as a Service Animal.
  • Comfort, Therapy, or Emotional Support dogs do not meet the definition of a service animal.
  • Service Dogs must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective controls.

Service animals may be excluded if:

  • The dog is out of control and the handler cannot or does not regain control; or
  • The dog is not housebroken.

If a service dog is excluded as a service animal, the individual will be allowed to travel without the service dog and/or the Dog/Pet rules would apply to the dog.

When it is not apparent that the dog is a service animal, you will be asked:

  • Is the dog required because of a disability? and,
  • What work or task has the dog been trained to perform?

If you are planning a stay in Chelan with your pet, we suggest the following pet-friendly properties: 

(Management of both properties require that your pet be disclosed at time of booking)

ADA revised regulations became effective 3/15/2011.
For more information or questions, please visit: www.ada.gov, or call 800-514-0301 (voice), 800-514-0383 (TTY)