Lady of the Lake
  • Home
  • Schedule/Tickets
    • View Boat Schedules
    • Same Day Round Trips
    • Overnight & One Way Tickets
    • Special Stehekin Activity Packages
  • The Fleet
  • Info
    • News
    • FAQs
    • Freight and Packing Guidelines
    • Stehekin & Holden Info
      • Holden Village
      • Stehekin
    • Chelan Info
    • Maps
  • Gallery
  • Charters & Events
  • Contact
    • Locate Us
    • Employment Opportunities
  • Getting Around
  • Menu Menu

You have questions… We have answers.

Why do I only see tickets from Chelan to Stehekin? What about Fields Pt and Holden Village?

While booking online, I only see an option to book Chelan to Stehekin. What if I’m boarding at Fields Pt and getting off at Lucerne for Holden Village?

You would book a ticket for the full boat route uplake or downlake. Once you have added the Boat and full route (Chelan – Stehekin) to your cart it will ask –Where are you boarding the boat? And–Where would you like to be dropped off?. There will be drop downs to choose from. This will then show in your confirmation details and we will see those requests on our manifest. Prices are all one-way rates and do not change depending on board or departure.

If you would like to take the boat uplake from Lucerne/Holden Village and continue uplake to Stehekin. It is an additional hopper ticket at $10. Call the office to book 509-682-4584

Round Trip Tickets?

How do I book roundtrip if I am traveling up and back on different days?

We have changed over to all one-way rates, so you would just book a one-way for each day needed.  The only discount for booking roundtrip is booking up and back on the Lady Express. Purchase your uplake tickets, wait to get your email confirmation it contains the discount code. Then go book the return (downlake) trip. You put the code in right before you enter your boarding location and destination, so before you put the tickets into the cart.

Do I have to make reservations or book in advance?

Yes! To guarantee passage you must purchase tickets IN ADVANCE. Reserving tickets is the only way to guarantee passage on the boats. Also allows us to update you if there are any changes to boat schedules.

You can book your tickets online at any time on our website or call 509-682-4584. We accept Credit and Debit cards in office and aboard all vessels.

BOOK NOW

Locating us, Parking and Boarding

View our full “Locate Us page” here

The Chelan dock is located one mile south of downtown Chelan on Highway 97A.  The address is 1418 W. Woodin Ave, Chelan WA 98816. Day parking is free at the Chelan dock.  There is a fee for overnight parking which is in a fenced lot located across the Highway. The charge is $11.00 per night or $66.00 for the week. You will need to pick up a parking pass in the front office and place this pass on your dashboard on the driver’s side.

Field’s Point Landing is located about 30 minutes from Chelan on South Lakeshore Drive (Hwy971).  There is a charge for day and overnight parking at Field’s Point Landing.

Boarding begins approximately 30 minutes prior to departure from Chelan, and upon arrival of the boats at Field’s Point Landing.  The boats depart promptly as scheduled.

Cancellation Policies

Cancellation Policies are different for each of our boats:

Lady of the Lake: Customers will receive a full refund or credit with notice of cancellation 48 hours prior to travel date.

Lady Express: Customers will receive a full refund or credit with notice of cancellation 7 days prior to travel date.

Lady Liberty: Customers will receive a full refund or credit with notice of cancellation 14 days prior to travel date.

Contact us by phone to cancel or inquire about a cancellation.

Freight allowance, Luggage and Carry-ons

Be prepared to stow your belongings, except your small carry-on.  Do not stow money, medicine, tickets or other important items you will need underway. They will not be accessible to you until you reach your final destination.

Carry-On—Passengers are allowed one small carry-on item. The item must be stowed under your seat for the safety and comfort of all passengers.  This can include a lunch as long as it does not exceed this size and does not include alcoholic beverages.

Packaging—Freight of all kinds must be packaged in suitable containers to be stacked and stowed en route. Freight must be packaged in a manner to protect your belongings and the belongings of others. Lake Chelan Boat Company will not accept responsibility for damage occurring due to improper packaging.

Labeling—Please mark all freight items with name, contact information, and destination.

Freight Allowance—Does depend on which boat you are taking.  The Lady of the Lake and the Lady Express Passengers are allowed 2 parcels per adult ticket (weighing no more than 100 lbs. combined) and 1 parcel per child ticket (weighing no more than 50 lbs.). Belongings or freight exceeding these limits will be charged an additional fee. Additional freight will be charged at a rate of $5.00 per parcel or $.10 per pound. Lady Liberty is the smallest boat and is all enclosed, you are allowed one small carry-on.

View our full “Freight and Packing Guidelines” page here.

Bicycles

Bicycles are allowed on the Lady of the Lake and the Lady Express and charged at the rate of $20.00 one way. If you have an electric or oversized bike it is $35.00 one way. Please reserve space for bike transport, as there is a maximum number of bikes allowed to be transported each day, due to space restrictions.  Neither of these items can have attached or be loaded with other items. They are not allowed on the Lady Liberty or the combo’s that use her one-way the Speedway or Cascade Flyer. You can rent bikes in Stehekin at Stehekin Discover Bikes.

Food and Restrooms

There is a snack bar on board the Lady of the Lake and the Lady Express. The menu has simple snacks such as coffee, soft drinks, muffins, cheese and crackers, candy and chips.

There is no snack bar the on the Lady Liberty.

There are restrooms on board all vessels.

Can I bring my Pet?

Yes, on the Lady of the Lake or Lady Express or the Classic Combo. Pet must be on a leash and the owner must stay with the pet at all times while underway. $10.00 one-way  on the Lady of the Lake and $25.00 one-way on the Lady Express .

They are not allowed on the Lady Liberty as she is all enclosed. This includes any combination day trip such as the Speedway or Cascade Flyer that use the Liberty one-way.

If issues arise with your pet, they will be asked to be put in a crate for the remainder of the ride. You are also welcome to provide a cage for your pet if preferred.

View our full Pet & Service Animal policy here.

Can I ride the boat with my Service Dog?

SERVICE ANIMAL means a DOG that is individually TRAINED to do work or perform tasks for an individual with a disability.  The task(s) performed by the dog must be directly related to the person’s disability.

  • Comfort, Therapy, or Emotional Support dogs do not meet the definition of a service animal.
  • It is a misdemeanor to fake a service dog.
  • No other species are allowed Public Access as a Service Animal.
  • Service Dogs must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective controls.

Service animals may be excluded if:

  • The dog is out of control and the handler cannot or does not regain control; or
  • The dog is not housebroken.

If a service dog is excluded as a service animal, the individual will be allowed to travel without the service dog and/or the Dog/Pet rules would apply to the dog.

View our full Pet & Service Animal policy here.

Are the boats Wheelchair accessible?

The Lady of the Lake and Lady Express are wheelchair accessible for standard wheelchairs, not exceeding 25 inches in width. Be advised that due to their size and weight, powered and cart-type chairs are difficult to accommodate and make boarding difficult to impossible. 

View our full Wheelchair Access policy here.

Can I bring my Firearm onboard?

Yes, however the firearm must be unloaded with the bolt open, and must be presented to the Captains separate from other luggage, and will be transported in the pilot house with the Captains.

Can I bring Flammable Fuels?

Only flammable fuels in small quantities necessary for cooking will be transported, when presented to the Captain separate from other luggage for proper storage.  No other flammable fuels can be transported.

Maintenance of Schedule and Landing of Passengers

Lake Chelan Boat Company will not be liable for delays caused by large crowds, breakdowns, storms, or other conditions beyond its control, though every effort will be made to meet the published time schedule. Lake Chelan Boat Company will endeavor to land regularly at all points listed in its time schedule, as well as flag stops. However, when the conditions of docks or weather make landing impossible or unduly hazardous, passengers will be landed at the nearest regular stop possible.

Objectionable Passengers

Objectionable Passengers:
Lake Chelan Boat Company reserves the right to refuse transporation to anyone:

  • under the influence of controlled substances
  • incapable of taking care of themselves
  • whose conduct may be objectionable to other passengers
  • not abiding by the company rules or causing safety concerns

FOLLOW US ON INSTAGRAM

Lake Chelan Boat Company

lakechelanboatco

Passenger Ferry and Charter service on Lake Chelan Washington. Where no roads can take you, we will!

The Lakeshore trail is open. Hope on a boat and go The Lakeshore trail is open. Hope on a boat and go for a hike. End with a cinnamon roll at the Bakery. Come explore the beauty of the North shore of Lake Chelan along the Lakeshore Trail. Book your boat ticket today. Ladyofthelake.com or 509-682-4584

#ladyofthelake #lakechelanboatco #lakechelanboatcompany #lakechelan #visitlakechelan #stehekin #visitstehekin #wa #washingtontravel #washington #washingtonstate #washingtonexplored #explorewashingtonstate #explorewa #explorewashington #explorewashstate #pnw #pnwlife #pnwadventures #pnwonderland #pnwwonderland
Wildlife is all around as we journey to Stehekin e Wildlife is all around as we journey to Stehekin everyday! Sometimes, they even catch a ride with us. Who knows what we filmed swimming the other day?? Join us on a day trip or stay overnight at many of the different accommodations up in Stehekin. Book your boat tickets at ladyofthelake.com or call 509-682-4584 look up accommodations and different activities at Stehekin.com #ladyofthelake #lakechelanboatco #lakechelanboatcompany #lakechelan #visitlakechelan #stehekin #visitstehekin #wa #washingtontravel #washington #washingtonstate #washingtonexplored #explorewashingtonstate #explorewa #explorewashington #explorewashstate #pnw #pnwlife #pnwadventures #pnwonderland #pnwwonderland
Starting today May 1st we are back on our summer s Starting today May 1st we are back on our summer schedule. The Lady Express will now depart daily from Chelan to Stehekin at 8:30am Come take a day trip and rent a Bike to grab a snack at the Bakery! The Lady and the Liberty will be starting runs to Stehekin soon. Go to ladyofthelake.com or call 509-682-4584 to book your next adventure. Are you ready to Discover Lake Chelan!! Book today!  #ladyofthelake #lakechelanboatco #lakechelanboatcompany #lakechelan #visitlakechelan #stehekin #visitstehekin #wa #washingtontravel #washington #washingtonstate #washingtonexplored #explorewashingtonstate #explorewa #explorewashington #explorewashstate #pnw #pnwlife #pnwadventures #pnwonderland #pnwwonderland
Summer is fast approaching! The Lady Liberty went Summer is fast approaching! The Lady Liberty went into the water today for the first time this year! 
Did you know we have different day trip combo options. Spend 3, 4.5 or up to 6 hours up in Stehekin on a day trip during the summer. Daily runs available July 1st-August 31st. Book your seat before they’re gone for the summer. Call us at 509-682-4594 or book online at ladyofthelake.com
Spring is such a beautiful time in Stehekin. Join Spring is such a beautiful time in Stehekin. Join us for a day trip or stay overnight. Take a tour to rainbow falls and grab a treat at the bakery on your way back to the boat. The sun is shining and you might get lucky and catch a glimpse of the mountain goats. Call us at 509-682-4584 or go online at ladyofthelake.com to book your boat tickets. Reservations for rooms and activities can also be booked on Stehekin.com #ladyofthelake #lakechelanboatco #lakechelanboatcompany #lakechelan #visitlakechelan #stehekin #visitstehekin #wa #washingtontravel #washington #washingtonstate #washingtonexplored #explorewashingtonstate #explorewa #explorewashington #explorewashstate #pnw #pnwlife #pnwadventures #pnwonderland #pnwwonderland
April is here, spring has arrived. That means the April is here, spring has arrived. That means the Pastry Company is opening. Starting this Saturday April 5th the Stehekin Pastry company will be open from 8-2 Saturday, Sunday and Monday. Come kick off spring break with the best cinnamon rolls around. Make sure you book your boat tickets first at ladyofthelake.com or stehekinferry.com come for the day or stay overnight. Rooms available at the North Cascades Lodge as well as many private cabins. #ladyofthelake #lakechelanboatco #lakechelanboatcompany #lakechelan #visitlakechelan #stehekin #visitstehekin #wa #washingtontravel #washington #washingtonstate #washingtonexplored #explorewashingtonstate #explorewa #explorewashington #explorewashstate #pnw #pnwlife #pnwadventures #pnwonderland #pnwwonderland
She is STUNNING, She is GORGEOUS, She is BEAUTIFUL She is STUNNING, She is GORGEOUS, She is BEAUTIFUL, She is AMAZING!!!The Lady is such a beauty that you miss out if you don’t host an event on her. Come take a tour and let’s talk about how we can make your vision for your event come to life. We do weddings, rehearsal dinners, birthday parties, anniversaries, memorials and so much more. Send us an email at Charters@ladyofthelake.com or call us at 509-682-4584 #ladyofthelake #lakechelanboatco #lakechelanboatcompany #lakechelan #visitlakechelan #stehekin #visitstehekin #wa #washingtontravel #washington #washingtonstate #washingtonexplored #explorewashingtonstate #explorewa #explorewashington #explorewashstate #pnw #pnwlife #pnwadventures #pnwonderland #pnwwonderlandweddings #events #lakevenus
Spring is fast approaching and Stehekin is gearing Spring is fast approaching and Stehekin is gearing up for a great summer season. Visiting  Stehekin in the spring is a great way to miss the crowds of summer while experiencing the beauty of the awakening from winter. Book your day trip today. Add the Rainbow falls tour as well as pre-ordering lunch from The Landing at the North Cascades Lodge. Go to ladyofthelake.com or call 509-682-4584 today. #ladyofthelake #lakechelanboatco #lakechelanboatcompany #lakechelan #visitlakechelan #stehekin #visitstehekin #wa #washingtontravel #washington #washingtonstate #washingtonexplored #explorewashingtonstate #explorewa #explorewashington #explorewashstate #pnw #pnwlife #pnwadventures #pnwonderland #pnwwonderland #spring #springtime
Planning on catching the boat at Fields Point Land Planning on catching the boat at Fields Point Landing. Make sure you take the Navarre Coulee as the area by the monument is still closed due to a rock slide. No time estimate on when that portion of the south shore will open back up. #ladyofthelake #lakechelanboatco #lakechelanboatcompany #lakechelan #visitlakechelan #stehekin #visitstehekin #wa #washingtontravel #washington #washingtonstate #washingtonexplored #explorewashingtonstate #explorewa #explorewashington #explorewashstate #pnw #pnwlife #pnwadventures #pnwonderland #pnwwonderland
Load More Follow on Instagram

CONTACT INFO

Office Hours:
Monday | 8:30am – 4:00pm
Tuesday | Closed
Wednesday | 8:30am – 4:00pm
Thursday | Closed
Friday | 8:30am – 4:00pm
Saturday | Closed
Sunday |8:30am – 9:30am

Toll Free: 888-682-4584
Local: 509-682-4584
Stehekin Reservations: 509-669-5045
E-mail: info@ladyofthelake.com

1418 W Woodin Ave, Chelan, WA, 98816

Follow us on Facebook

Powered By SunGraphic.com
  • Facebook
  • Instagram
Scroll to top