Frequently Asked Questions

Search through our dabatese of frequently asked questions to get ready set and go in no time!

Are the boats wheelchair accessible?

Our boats are wheelchair accessible for Regular type wheelchairs, not exceeding 25 inchesin width are advised. Be advised that powered and cart-type chairs are difficult to accommodate because of their size and weight and make boarding difficult to impossible. View our full Wheelchair Access policy here.

Can I bring pets onto the boat?

Yes but pets must remain in a pet cage and the owner must stay with the pet, which will remain in the luggage area, at all times while underway. $14.50 round-trip in the owner’s cage / $27.00 round-trip in a Boat Company cage. View our full Pet & Service Animal policy here.

I require a service animal, can i still be let onto the boat?

The Lady allows for service dogs onboard, however we do not allow other spicies of service animal aboard. We would like to make clear that Comfort, Therapy, or Emotional Support dogs do not meet the definition of a service animal. View our full Pet & Service Animal policy here.

I want to bing my bike uplake, can I take it onto the boat?

Absolutly, our pricing per bike is $27.00 round-trip. Please reserve space for bike transport, there is a maximum number of bikes allowed to be transported each day, due to space restrictions.

May I bring my firearm onboard?

Yes, however the firearm must be unloaded with the bolt open, must be presented to the Captains separate from other luggage, and will be transported in the pilot house with the Captains. 

 Click here to view our entire List of regulations